After testing AI customer service automation platforms across 5 industries in...

https://dominicksbrilliantcolumn.bearsfanteamshop.com/zendesk-per-seat-pricing-why-it-can-feel-backwards-with-ai

After testing AI customer service automation platforms across 5 industries in 2026, I found most tools help agents assist customers faster but rarely resolve issues alone. Teams hit about 65% automation in just one week, cutting repetitive tasks by half