AI voice agents are improving phone support by reducing end-to-end latency, so...

https://oliviasinsightfulthoughts.novacrestiq.com/posts/how-do-i-test-barge-in-during-a-vendor-pilot

AI voice agents are improving phone support by reducing end-to-end latency, so customers get faster, smoother responses. They also handle barge-in, which lets callers interrupt the agent naturally without waiting