Listen, ask what helps, and offer one step, like making a call or going along....

https://wakelet.com/wake/WHO7K_XH9zMwB4vXQjRdv

Listen, ask what helps, and offer one step, like making a call or going along. Say, “I’m here. Want me to sit with you while you call?” Set kind limits on what you can give. Keep in touch. Trust takes time, and support may need more than one talk