Voice AI often misses the mark when it guesses wrong or mishears info, leading...

https://josuesbestword.quillnesty.com/posts/what-should-be-on-a-pre-launch-checklist-for-a-voice-ai-agent

Voice AI often misses the mark when it guesses wrong or mishears info, leading to frustrating errors. A simple fix? Use readbacks for order IDs to let customers confirm details aloud before moving on